Refund Policy for Genzenia
Refund Policy
At Genzenia, we are committed to delivering exceptional value and ensuring customer satisfaction. To make your experience risk-free, we offer the following policy:
14-Day Free Trial
New users receive a14-day free trial to explore our platform and determine if it meets their needs. During the trial, you will not be charged.
If you decide not to continue, you can cancel your subscription at any time before the trial ends. If no cancellation occurs before the end of the 14-day trial, the subscription will automatically convert to a paid plan, and your payment method will be charged for the selected subscription amount.
Cancel Anytime Policy
Genzenia subscriptions are billed on a monthly basis. You may cancel your subscription at any time through your account settings or by contacting support.
Cancellations: After cancellation, you will not be charged for future billing cycles, and you will retain access to your account for the remainder of the paid billing period.
No Refunds: Due to the digital nature of our service and the 14-day free trial provided, we do not offer refunds or credits for partially used subscription periods, failed cancellations, or unused features.
Billing Errors or Exceptional Circumstances
If you believe you were billed in error or encounter an unexpected charge, please contact our Support Team at:
[email protected] within 7 days of the charge. We will promptly investigate and, if applicable, issue a resolution.
By subscribing to Genzenia, you agree to this Refund Policy.
For any questions or further clarification, reach out to our team at [email protected]
.
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Genzenia is a DBA of SaaS Equity Partners LLC